Overview
Introduction
Moveo provides a GraphQL API to extract useful data collected from your end users.
Deprecated queries
Moveo deprecated some older queries and replaced them with improved versions. To make sure that you use the latest API functions, check the Deprecated queries page.
Endpoint URLs
The endpoint URL for the API is https://logs.moveo.ai/v1/graphql.
Authentication
To authenticate the request, use your Analytics API key and the account ID for which the API key is generated.
Authorization: apikey <YOUR_API_KEY>
X-Moveo-Account-Id: <YOUR_ACCOUNT_ID>
To create an API key, see API keys.
Altair
Use a tool such as Altair, a Google Chrome add-on, to quickly experiment with GraphQL queries to Moveo.
Queries
Session analytics
Sessions preview: returns information about each session.Session content: returns the content (whole history of messages) for a specific session.Sessions count: returns the number of sessions.Sessions per channel: returns the number of sessions per channel.
User analytics
Users counts: returns the number of users.Monthly active users: returns the number of monthly active users.
Message analytics
Meaningful sessions by hour range: returns the number of meaningful sessions per hour, over a range of hours.
Performance metrics
Response times: returns overall response time metrics.Agents performance: returns agent-related performance metrics.System insights performance: returns system insights performance metrics.
AI agent analytics
Counts per AI agent (fast): returns the number of sessions, messages, and users per AI agent.AI agents performance: returns the performance of one or more AI agents.
Voice analytics
List voice calls: returns the carrier record and the billable minutes of each voice call.AI agents voice sessions: returns the voice calls, the call time, and the voicemail of your AI agents.
Rating & feedback analytics
Daily ratings: returns daily ratings metrics.Ratings and feedback: returns the ratings and feedbacks.