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Overview

Introduction

Moveo.AI provides a GraphQL API to extract useful data collected from your end users.

Deprecated queries

Some older queries have been deprecated and replaced with improved versions. Please check the Deprecated queries page to ensure you're using the latest API functions.

Endpoint URLs

The endpoint URL for the API is https://logs.moveo.ai/v1/graphql.

Authentication

To authenticate the request, use your Analytics API key and the account ID for which the API key is generated.

Authorization: apikey <YOUR_API_KEY>
X-Moveo-Account-Id: <YOUR_ACCOUNT_ID>

Check this section to learn how to create an API key.

Altair

Use a tool such as Altair, a Google Chrome add-on, to quickly experiment with GraphQL queries to Moveo.AI.

Queries

Session analytics

  1. Sessions preview: returns information about each session.
  2. Session content: returns the content (whole history of messages) for a specific session.
  3. Sessions count: returns the number of sessions.
  4. Open/closed sessions per interval: returns the number of open and closed sessions per interval.
  5. Sessions per channel: returns the number of sessions per channel.

User analytics

  1. Users counts: returns the number of users.
  2. Monthly active users: returns the number of monthly active users.

Message analytics

  1. Requests counts per hour: returns the average number of messages for every hour of the day in a week.
  2. Meaningful sessions by hour: returns the number of meaningful sessions per hour.

Performance metrics

  1. Response times: returns overall response time metrics.
  2. Agents performance: returns agent-related performance metrics.
  3. System insights performance: returns system insights performance metrics.

AI agent analytics

  1. Counts per AI agent: returns the number of sessions, messages, and users per AI Agent.
  2. AI agents performance: returns the performance of one or more AI Agents.

Rating & feedback analytics

  1. Daily ratings: returns daily ratings metrics.
  2. Ratings and feedback: returns the ratings and feedbacks.