Get effective limits for an agent

GET 
/v1/desks/:desk_id/capacity-policy/effective/:user_id

Resolve the effective capacity limits for an agent, applying the precedence override then policy then desk fallback. Permissions - desks.read. API keys - manage.

Request

Responses

200

The effective limits

401

Unauthorized

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

404

The specified resource was not found

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

500

Internal Server Error

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789