Get aggregate routing for an environment
GET/v1/desks/:desk_id/routing
One-shot read of department, attached integrations, and rules. Avoids round-trips for callers like the MCP gateway that need full routing context. Brain assignment is determined by rules at runtime, not by this payload. Permissions - desks.read. API keys - manage.
Request
Responses
- 200
- 401
- 404
- 500
Routing aggregate
Unauthorized
Response Headers
X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example:
abc123xyz789The specified resource was not found
Response Headers
X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example:
abc123xyz789Internal Server Error
Response Headers
X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example:
abc123xyz789