Get session transcript

GET 
/v1/desks/:desk_id/sessions/:session_id/transcript

Returns the transcript (chat history) for a session on a desk. When the live history has expired (two hours after the session ends), the transcript comes from the analytics archive for up to 189 days, and source says so. A simulation session has no desk; read it from GET /v1/sessions/{session_id}/transcript. Permissions - desks.read and conversations.read. API keys - manage.

Request

Responses

200

Transcript (chat history)

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

401

Unauthorized

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

404

The specified resource was not found

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

500

Internal Server Error

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789