List conversation comments

GET 
/v1/desks/:desk_id/conversations/:session_id/comments

List all internal comments (notes) on a conversation. Comments are only visible to agents, not to end users. Useful for reading context left by other agents during transfers or shift handoffs. Permissions - desks.read and conversations.read. API keys - manage.

Request

Responses

200

Comments

401

Unauthorized

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

404

The specified resource was not found

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

500

Internal Server Error

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789