Update conversation settings

PUT 
/v1/desks/:desk_id/conversations/:session_id

Permissions - desks.read and conversations.write. API keys - manage.

Setting status to closed is rejected with a 409 conflict while the conversation has pending scheduled messages (cancel them first). Setting status to trash or spam cancels any pending scheduled messages.

Request

Responses

200

Updated conversation with modified settings

400

BadRequest

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

401

Unauthorized

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

404

The specified resource was not found

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

409

The conversation has pending scheduled messages and cannot be closed

500

Internal Server Error

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789