Update a scheduled message

PUT 
/v1/desks/:desk_id/conversations/:session_id/scheduled-messages/:scheduled_message_id

Replace a pending scheduled message's template and delivery time; the editing user becomes the scheduling agent. Returns 404 once the message has been delivered or cancelled, and 409 when it is already being sent.

Permissions - desks.read and conversations.write. API keys - not supported; requires user (JWT) authentication.

Request

Responses

200

The scheduled message was updated

400

BadRequest

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

401

Unauthorized

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

403

Forbidden - scheduled messages require user authentication, not API keys

404

The specified resource was not found

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789

409

The scheduled message is already being sent, or the conversation is not open

500

Internal Server Error

Response Headers

X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example: abc123xyz789