Create or update an agent override
PUT/v1/desks/:desk_id/capacity-policy/overrides/:user_id
Create or update the capacity override for a specific agent. At least one field is required. Permissions - desks.write. API keys - manage.
Request
Responses
- 200
- 400
- 401
- 404
- 500
The upserted agent override
BadRequest
Response Headers
X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example:
abc123xyz789Unauthorized
Response Headers
X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example:
abc123xyz789The specified resource was not found
Response Headers
X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example:
abc123xyz789Internal Server Error
Response Headers
X-Request-Id
Unique identifier for the API request, useful for debugging and tracking.
Example:
abc123xyz789