Skip to main content

Webview response

Overview​

A webview can be used when it is necessary to collect a large amount of information from the user. It offers a similar experience to a common website, where the user interacts with a static HTML page. This is typically used to complete a form, register for an event, or any other applicable scenario.

note

A webview can only be used with Webchat, Facebook Messenger, and Viber, and must be hosted on a public URL.

See the step-by-step guide on how to create a webview.

Fields​

A webview contains the following fields:

  • url: A valid and public URL to the webview
  • name: The text shown at the top of the box
  • label: The text that appears on the button
  • trigger_node_id: The trigger node that the flow returns to when the user closes the webview
  • height: The height of the webview window
note

The height option is only available in Facebook Messenger, Webchat, and Zendesk Sunshine.

The Webview action with the URL, title, label, trigger node, and the Full format.The Webview action with the URL, title, label, trigger node, and the Full format.