Triggers

Every dialog starts with a single trigger. Moveo supports the following triggers:

Type	Description
Intent	Triggered by text messages
Event	Triggered internally from a different dialog node
Fallback	Triggered when Moveo cannot match any of the dialog nodes given the recognized intent

Add a trigger

To add a trigger to an empty dialog, follow these steps:

1. Drag Intent or Event from Toolkit to the empty box on the canvas.
2. In the side panel, enter the Node name.
3. For an intent trigger, select the intent in the side panel.

warning

Avoid using the same trigger words for multiple intents to prevent collisions.

Uses of triggers

Moveo has two different functionalities for triggers:

1. They can be used as the parent trigger (`$r_0--- id: triggers-overview title: Triggers sidebar_label: Overview description: Learn the trigger types that start a dialog, such as intent, event, and fallback triggers, and how to add one. hoverText: How a dialog starts hoverDescription: Trigger types overview content_type: overview last_reviewed: 2026-10-29

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, nodes[0]) in a dialog. 2. They can be used as child triggers to provide a different response. See what happens for an intent trigger and a fallback.