Responses
Each time the user sends a message, the brain activates one or more triggers. It can then respond in a variety of forms.
There are different kind of responses like plain text, links, menus and options. We can add one or more responses below a trigger simply by dragging and dropping them.
Types of responses
Môveo.AI supports the following responses:
Type | Description |
---|---|
Text | Reply with a text message |
Image | Reply with an image |
URL | Reply with a URL |
Webview | Call a predefined Webview |
Event | Trigger an Event |
Webhook | Call a predefined Webhook |
Video | Reply with a video |
File | Reply with a file |
Pause | Pause a specified amount of seconds |
Reset | Reset specific or all context variables |
Handover | Route user to a Human Agent |
Resolve | Close the conversation |
Survey | Display a survey |
Carousel | Reply with a carousel |
Tag | Label a conversation for future use |
Send an email | |
Google Sheet | Store data in a Google Sheet |
Add a response
Add one or more responses below a trigger by using Môveo's drag-and-drop functionality.