Responses

Each time the user sends a message, the brain activates one or more triggers. It can then respond in a variety of forms.

There are different kind of responses like plain text, links, menus and options. We can add one or more responses below a trigger simply by dragging and dropping them.

Types of responses

Môveo.AI supports the following responses:

TypeDescription
TextReply with a text message
ImageReply with an image
URLReply with a URL
WebviewCall a predefined Webview
EventTrigger an Event
WebhookCall a predefined Webhook
VideoReply with a video
FileReply with a file
PausePause a specified amount of seconds
ResetReset specific or all context variables
HandoverRoute user to a Human Agent
ResolveClose the conversation
SurveyDisplay a survey
CarouselReply with a carousel
TagLabel a conversation for future use
EmailSend an email
Google SheetStore data in a Google Sheet

Add a response

Add one or more responses below a trigger by using Môveo's drag-and-drop functionality.

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