Each time the user sends a message, the brain activates one or more triggers. It can then respond in a variety of forms.
There are different kind of responses like plain text, links, menus and options. We can add one or more responses below a trigger simply by dragging and dropping them.
Types of responses
Môveo.AI supports the following responses:
|Text||Reply with a text message|
|Image||Reply with an image|
|URL||Reply with a URL|
|Webview||Call a predefined Webview|
|Event||Trigger an Event|
|Webhook||Call a predefined Webhook|
|Video||Reply with a video|
|File||Reply with a file|
|Pause||Pause a specified amount of seconds|
|Reset||Reset specific or all context variables|
|Handover||Route user to a Human Agent|
|Resolve||Close the conversation|
|Survey||Display a survey|
|Carousel||Reply with a carousel|
|Tag||Label a conversation for future use|
|Send an email|
|Google Sheet||Store data in a Google Sheet|
Add a response
Add one or more responses below a trigger by using Môveo's drag-and-drop functionality.