Publish

Content created from Q&As, Documents, Webpages, and External Sources is initially assigned a Draft status. This means the content is not yet utilized by live AI Agents, but can be thoroughly tested using the Test knowledge base feature.

To change the status from Draft to Published and enable the content for live AI Agent use, follow these steps:

1. Click the Publish button to open the publishing modal.
2. Within the modal, select the datasource you want to publish.
3. Press the Publish button to finalize the process.