Setup
This configuration framework fine-tunes the AI agent's behavior, tone, and response style to better serve their customers. Proper setup ensures that the AI agent enhances the user experience, drives platform adoption, and aligns seamlessly with business goals.
Company Name
Each AI agent can be designed to serve different companies under the same account. This ensures a tailored user experience that aligns with the branding, tone, and goals of each company.
AI Agent Goal
Define the specific objective of the AI agent to align with the desired outcomes. This ensures the agent delivers targeted and accurate assistance to end-users.
Setting a clear goal helps the AI agent support business priorities, improve user engagement, and drive measurable outcome.
Tone of Voice
Set the communication style for the AI agent to ensure it matches your company's branding and user experience.
Available Tone Options
1. Creative
Engaging, fun, and expressive tone for interactive and informal user interactions.
2. Neutral
Balanced and clear communication suitable for general use.
3. Matter-of-fact
Straightforward, practical tone focused on delivering clear and direct information.
4. Professional
Polite, formal, and competent style ideal for business and enterprise environments. Matching the tone to your audience enhances user satisfaction, builds trust, and ensures the AI agent communicates effectively.
Tone options may slightly differ based on the selected AI Agent type to better align with its purpose.
Response Length
Customize how detailed the AI agent’s responses should be based on the user interaction needs and the complexity of your business. Tailoring response length optimizes user interactions, ensuring clarity while balancing speed and detail based on your workflows and user needs.
Available Response Options:
1. Short
Minimal, concise replies covering only the essentials.
2. Standard
Balanced responses with clear and informative details.
3. Comprehensive
In-depth replies that provide additional context and thorough explanations.