Auto AI

Auto AI is an enterprise feature that uses the conversations between the AI Agent and the end users to perform the following actions:

Recommend new intents

In the following example, you can observe that the AI Agent isn't trained to answer questions about sending screenshots. When the end users start asking questions on how to upload a screenshot, the system collects these questions and categorizes them into one intent named #send_screen_shot.

Recommend new examples to intents

In the example below, you can see that there is already an intent called #negative. When the end users say similar things that indicate they disagree with the AI Agent, the system collects these phrases and recommends adding them to the existing intent.