Triggers
Every dialog starts with a single trigger. Moveo.AI supports the following triggers:
| Type | Description |
|---|---|
| Text | Triggered on text messages |
| Event | Triggered internally from a different dialog node |
| Unknown | Triggered when Moveo cannot match any of the dialog nodes given the recognized intent |
Add a trigger
Add a new trigger by using Moveo's drag-and-drop functionality.
caution
Avoid using the same trigger words for multiple intents to avoid collision.
Uses of triggers
Moveo has two different functionalities for triggers.
- They can be used as the parent trigger (,
nodes[0]) in a dialog. - They can be used as child triggers, to provide a different response. See what happens for an intent trigger and a fallback.