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Overview

Introduction​

Moveo.AI provides a GraphQL API to extract useful data collected from your end users.

Endpoint URLs​

The endpoint URL for the API is https://logs.moveo.ai/v1/graphql.

Authentication​

To authenticate the request, use your Analytics API key and the account ID for which the API key is generated.

Authorization: apikey <YOUR_API_KEY>
X-Moveo-Account-Id: <YOUR_ACCOUNT_ID>

Check this section

to learn how to create an API key.

Altair​

You can use a tool such as Altair, a Google Chrome add-on, to quickly experiment with GraphQL queries to Moveo.AI.

Queries​

  1. SessionsPreviewV2: returns information about each session.
  2. SessionContentV2: returns the content (whole history of messages) for a specific session.
  3. LogsSessionsIntervalV2: returns the number of sessions per interval (e.g., per day).
  4. UsersIntervalV2: returns the number of users per interval.
  5. LogRequestsIntervalV2: returns the number of received messages per interval.
  6. Sessions Counts: returns the number of sessions.
  7. Requests Counts: returns the number of user messages.
  8. Counts Per AI Agent: returns the number of sessions, messages, and users per AI Agent.
  9. TopIntentsV2: returns the most commonly used intents.
  10. MessagesPerHourV2: returns the average number of messages for every hour of the day in a week.
  11. AgentsPerformance: returns agent-related performance metrics.
  12. ResponseTimesInterval: returns response time metrics per interval.
  13. ResponseTimes: returns overall response time metrics.
  14. OpenClosedSessionsInterval: returns the number of open and closed sessions per interval.
  15. AgentRepliesInterval: returns the number of agent replies per interval.
  16. AI Agent Session Duration: returns the average duration of all, (non) contained, and (non) covered AI Agent sessions.
  17. AI Agent Session Number Messages: returns the average number of messages of all, (non) contained, and (non) covered AI Agent sessions.
  18. AI Agent Session Message Distribution: returns the distribution of AI Agent sessions with a specific number of user messages.
  19. AI Agents Performance: returns the performance of one or more AI Agents.
  20. RatingsInterval: returns ratings-related metrics per interval.
  21. RatingsFeedbacks: returns the ratings and feedbacks.
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