Collections is a powerful tool that enables the curation and management of a large range of documents from multiple platforms, such as web pages, file uploads and knowledge bases. The main objective of collections is to enhance your virtual assistant, in order to deliver accurate and reliable answers to user queries.

How do collections work?

On every user's message (request), Moveo first tries to answer based on its parameterization from the brain. If the brain returns an unknown, it tries to find the answer on the collections. Moveo classifies the articles that correspond the most to the user's question. Then, it finds the parts of the articles that contain the answer to the user question and generates a response, using its Generative AI / LLM capabilities.

Create a collection

  1. To create a collection, navigate to Build > Collections from the top navigation bar

  2. Select + Create new collection.

  3. Select a name and the language of the collection.

  4. Select your desired datasource.

  5. Configure your datasource. Find instructions below for:

Connect a collection

You can connect a collection to your virtual assistant in the following ways.

  • Brain: Go to the Collection tab of your brain and pick your collection.
  • Collection: Select + Add brain within the collection and select the (one or more) brains you want.
Last updated on