Collections through Q&A

A Q&A (Question & Answer) section allows you to address common inquiries and provide helpful information to your users.

Create a Q&A

1. Navigate to Build → Collections in the top navigation bar.
2. Click on the collection you want to add a Q&A to, or create a new collection as described in the Collections overview.
3. Access the Q&A section.
4. Click on the Add button to toggle the Add Q&A sidebar.
5. Type the full question and answer.
6. Click the Add button to save your Q&A.

Edit a Q&A

1. Locate the Q&A you wish to edit and click the three dots icon.
2. Select Edit from the dropdown menu to open the editing interface.

3. Update the question and/or answer fields with your desired changes.
4. Click the Update button to save your modifications.

Upload a Q&A

1. Access the Q&A section.
2. Click on the Upload button to toggle the Upload Q&A sidebar.
3. Upload your .csv file using the accepted format. If you need a template, click Download CSV example to get a file with the correct format.

Once the file is uploaded, your Q&As will be processed and added to your collection.