Viber

Moveo.AI offers seamless integration with Viber.

To connect your virtual assistant to Viber, follow these steps:

Create Your Bot Account

To set up a new bot account in Viber, you can either contact Moveo, a Viber partner, or request a bot account directly from Viber.

Request a Bot from Viber

1. Visit the Viber Partners platform and enter your mobile phone number.

2. Click Request Bot Account on the left sidebar.

3. Fill out the form, accept the Terms and Conditions, and click Create.

4. Once Viber approves your request, you will see the bot account in your Viber app. Navigate to More > Settings > Bots, and select your bot.

5. Locate and save your access token.

Connect with Moveo

After creating your bot account, follow these steps to connect it to your environment:

1. Go to the Integrations section in the Moveo platform and select the environment you want to connect with Viber.

2. Click Connect under the Viber integration.

3. In the Connection settings, enter the access token from Viber, name your virtual assistant, and save.

4. Customize the avatar and the autostart message, which is the message sent to Moveo when the user initiates the conversation.

5. Optional: Configure user authentication.

6. Set the state to ACTIVE and save your changes.

The image below shows a successful Viber integration.

Limitations

Viber restricts the initial conversation message to one response.

tip

Start a conversation in Viber with a carousel.