Viber

Step 1: The first step is to install viber on your phone.

Step 2: Visit: https://partners.viber.com

Step 3: Next you will have to write your phone number and after that, a verification 6 figure code will be sent to your phone.

Step 4: After that click in the field "Create Bot Account" in the left column and then you will have to fill out the required information.

Step 5: Following this you must complete the form list and accept the Terms and Conditions, then click Create.

Step 6: Now that your account is created, a token will be given to you in order to connect to the Viber Chat API.

Step 7: The next step is to visit https://console.moveo.ai ,then go to Team settings in the left column and click Desks. After that, select the Desk that you want to connect with Viber.

Step 8: The last step is to fill in the token from Step 6, give a name to the virtual assistant, select an avatar, write the Welcome trigger message. Furthermore, You will have to enable the status otherwise the integration will not receive any messages.

  • Welcome trigger message: Welcome trigger message is a message that will be sent to Moveo as soon as the user starts the conversation.
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