Dialogs
Dialogs are a core concept of Môveo. Dialogs are small, independent and possibly interlinked components that define the flow of the conversation. The dialogs usually target a smaller and independent part of the desired conversation and can be interconnected with other dialogs in order to achieve a more complex interaction with the end user.
Each dialog consists of trigger and response nodes.
Folders
A folder is simply a group of dialogs. Its purpose is to create a clean and organized virtual assistant, so that you can coordinate better and be more efficient. Kind of like organizing clothes in a closet's shelves, instead of putting them all in one cupboard. To (re)name a folder, you can double click its name and enter the new one.
Moving around dialogs
You can always drag and drop a dialog from any folder to another. You can also drag and drop a dialog to the area at the bottom of the list to create a new folder, or click on any dialog and then on the create dialog button in order to create a dialog under the folder you are at.
Export a dialog
- Select the dialog you want to export.
- Click on
Export dialog.
note
The exported dialog will be a JSON file.
Import a dialog
- Select the dialog you want to overwrite, or create a new dialog.
- Click on
Import dialog and select the JSON file of the dialog.
Limits
Each new dialog turn can contain up to 80 trigger nodes and must take less than 17 seconds to complete. Typically, you would never encounter those limitations unless you have mistakenly created an infinite loop using dialog events. Those safeguards are there to protect you and your customers and allow your virtual assistant to continue the conversation. If the algorithm detects an infinite loop, it will display the according message in the Debug section of the Test panel.